Suggested Posting Guidelines

Please read the following before you post.

Other groups and fora:
If you're in the right group and still haven't found the answer to your question in the resources, read these posting guidelines to make sure that you'll get a helpful response:

  1. Important! Post a link to your map page.

    If you have a question, it's almost certainly because you have tried something and found a problem. Most developers here will not debug your problem or comment on your question unless you provide a URL to the map online. That's a link to the page with the map, not to the homepage, nor to a picture or a code listing. Even if your map is still being developed, if you need advice on it then you need to help the Group to help you.

    Posting code is not helpful, although if you have a specific question about a specific few (less than five) lines of code, you might get an answer if you post those. Don't be surprised if you get asked for a link instead.

    If you have no server yet, or if you're worried about uploading unfinished code to your company's server, upload to Tripod or some other free host. If you don't want to publish a company domain name or url, you can disguise the address with a link-shrinking service like TinyURL, Shrinkalink, Linkshrinker, Link-shrink, editURL, or similar services.

    Read more: Why including a Link is Critical
  2. Don't post any code from the API itself, and please don't post a code snippet unless you are absolutely certain that it's the part you need to ask about. In a sizeable proportion of cases, it's not the code which is at fault, it's the data, and this can only be checked with a link so that others can experience what you do.
    Don't post error messages without posting a link to your map. API error messages tend not to be informative.

  3. Describe the Operating System and Browser versions that you experience the error in (e.g. Mac OS/X, Safari; Win XP SP3, IE7). Please don't forget to describe exactly how to reproduce the problem you experience. Include any data needed -- you may know your postcode/zipcode system (for example), but others probably won't. If you get an error message, quote the exact message (copy/paste if possible).

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Other points to consider: